Shared services: delivering success
نویسندگان
چکیده
منابع مشابه
The Design and Success of Shared Services Centres
Organisations are increasingly looking to realise the benefits of shared services yet there is little guidance available as to the best way to proceed. A framework is presented that considers the service provided, the design of the shared services centre and the organisational context it sits within. Case studies that examine the relevance of that framework and assess the performance of eleven ...
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ژورنال
عنوان ژورنال: Insights: the UKSG journal
سال: 2012
ISSN: 2048-7754
DOI: 10.1629/2048-7754.25.1.23